Delivery
Standard Delivery
Ballers Brands Ltd will deliver your order in 3-5 working days (excluding weekends) for UK delivery and 5-10 days (excluding weekends) for outside of the UK.
Express Delivery
Ballers Brands Ltd will deliver your order in 1-3 working days (excluding weekends) for UK delivery and 3-5 days (excluding weekends) for outside of the UK.
Should it not be possible to arrange express delivery, the expected day of delivery will be indicated in the confirmation email sent after purchase.
All delivery fees will be charged at the set rate specified on the online-store and added to each order.
Despatch
Orders received before 12:00pm will be despatched the same day. Orders received after 12:00pm will be processed on the next working day.
Tracking
You will be emailed a tracking link and number to track your parcel once your order has been despatched.
Delivery Conditions
Ballers Brands Ltd couriers deliver Monday to Friday between 8am to 8pm. If our courier is unable to successfully deliver your order, they will either leave your order in a safe place or leave instructions on how to re-book delivery.
A signature will be required and, at the courier’s discretion, a suitable form of ID demonstrating legal drinking age, which the customer must be ready to present on delivery. If the customer is unable to comply with these requirements for any reason, the courier will be unable to deliver the order and Ballers Brands Ltd will not be responsible for any re-delivery charges arising as a result of having to rearrange delivery.
Delivery Locations
Ballers Brands Ltd sadly are not able to deliver to outside the following zones:
Domestic – UK Mainland only (excludes Channel Islands)
EU Zone 1 - Austria, Belgium, Czechia, Denmark, France, Germany, Hungary, Luxembourg, Netherlands, Poland & Italy.
EU Zone 2 - Slovakia, Slovenia, Spain, Sweden, Switzerland.
Our delivery costs are standard with our couriers starting from £6.95 delivered to the UK, from £15.95 delivered outside of the UK.
If you require shipping to any other country please get in touch with our customer service team ballers@ballerschampagne.com.